Arca Aviation is committed to maintaining a fair, transparent, and efficient mechanism for addressing grievances raised by students and employees. The institute ensures that all concerns are reviewed promptly and resolved in a timely manner.
Submission of Grievances
Students or employees are required to submit their grievances through the designated Customer Service Portal. All relevant details pertaining to the concern must be provided, along with a valid email address to facilitate communication.
Upon receipt, the grievance will be carefully reviewed by the Customer Support Team, and appropriate action will be taken to address the issue at the earliest.
Grievance Redressal Procedure:
If additional clarification or information is required, the concerned individual may respond via their registered email address. The Customer Support Team will continue to engage with the individual until the grievance has been satisfactorily addressed and resolved.
General Guidelines
